How to React When a Neighbor Complains About Your Dog

This article appeared in the Whole Dog Journal March 2011 Issue





How to React When a Neighbor Complains About Your Dog - Don't Get Defensive!
by Pat Miller


The natural thing to do when someone complains about your dog is to get defensive. “My dog? Causing a problem? How dare you?!” 

Don’t go there. Defensiveness exacerbates hostilities, escalates tension, and encourages your neighbor to make a mountain out of what you perceive to be a molehill. Remember, it’s all about perception, and your neighbor’s perception is his reality. Instead of being defensive, try these things:

1. Listen: Unless one of you plans to move, defusing the situation beats all-out war. Set defensiveness aside, and listen to what your neighbor says. Assume there’s some nugget of truth to his complaint. You need to find it, so you can figure out what to do with it. He says your dog barks all the time, underneath his bedroom window, and wakes him up. That may be an exaggeration, but chances are your dog is barking some of the time, especially if you leave her out in the yard, or if she has free backyard access through a doggie-door.


2. Empathize and apologize: Without admitting guilt, empathize with your complainer. “It must be frustrating to have to listen to barking dogs when you’re trying to sleep.” Be sincere. Tell him you’re sorry he’s being disturbed by barking. Reassure him that you don’t want your dog to be a nuisance, and you want to help find a solution to his concerns. Ask him to bear with you while you work on the problem. Bake him chocolate chip cookies.
3. Investigate: Ask questions that won’t make your neighbor defensive. “Is there a time when it’s most annoying?” “Are there other dogs that are barking too?” “Other than giving up my dog, what would make you happy?” Set up a video camera or voice-activated tape recorder to document your dog’s activities when you aren’t home. Alternatively, take a day off and watch your own house from a distance, to see what goes on that might make your dog bark. Check the neighborhood to see if there are other dogs whose barking might be blamed on your dog. Ask other neighbors if they hear your dog, and if so, when and how much.
4. Be legal, be considerate: Make sure your dog is currently licensed, and obey all local animal control laws. Maybe your neighbor is complaining because your dog runs loose and he feels threatened (even though you know your dog is a pussycat), or because you don’t clean up when you take her for walks. Those are legitimate grounds for complaint (as is excessive nuisance barking) even if your dog is a pussycat. You don’t want animal control to find you in violation of anything. Obey leash laws and scoop laws, and respect your neighbor’s discomfort with your dog – don’t let her off-leash even if you’re just walking out to your car. If she runs over to happily greet him, you’ll fuel the fires.


5. Take action: Make changes to accommodate your neighbor and protect your dog. If his complaint is early-morning noise and she’s barking when you let her out at 6:00 am while you shower, alter your routine. Get up earlier and go out with her. Let her eliminate, then play with her. Keep her quietly occupied rather than leaving her to find her own entertainment. If it’s random throughout-the-day backyard barking while you’re away, bring her in and close the dog door. She doesn’t have to be outside all day. If things get ugly, leaving her out unattended exposes her to great risk from an irate neighbor. If necessary, pay someone to let her out for a noon potty break. If the complaint is about barking even when you are home, behavior modification is in order. (See “Positively Quiet,” WDJ July 2007).

 If it’s something other than barking, determine how you can modify the situation to mitigate the problem. Some examples:


-Your dog charges the fence. Your neighbor fears for his children’s safety. Make the fence solid, or put up an inner fence so there’s an “airlock” between dog and kids.


-Your dog came over and attacked his dog. You think your dog was just playing, but whatever. Vow that your dog is never off her leash in your neighborhood. Even just walking to your car.


Keep your neighbor informed of your efforts to address his concerns. Document your actions in a journal in case you do have to face animal control. Ask your neighbor to let you know if he sees improvement – and document that. Save receipts for anything you buy to modify your dog’s environment. If you see your neighbor deliberately antagonizing your dog, document that with a video camera. Keep your dog safe. Be considerate. Keep baking chocolate chip cookies.

Oy.

That's it.  Just Oy.

Have you ever picked up a book, and thought it looked rather daunting, but you plunge into it, and some parts just seem to drag on, but for the most part it's really a good book.  But as you read, you keep checking your progress...halfway through...3/4 through... how is this going to end?   what's going to happen to the guy?  what about the dog?  why can't they see what's right in front of them?   OMG!  only 2 chapters left... what?  well, that was a stupid thing to do...And then you start getting the sneaking suspicion that the author was just getting tired of it.  The publisher was getting antsy ("When's it going to be done?").  The editor was getting antsy ("Ya know, we do have a deadline...").  But the author had tangled up so many story lines, and he had to find a way to end it all, and soon.  So, he just...did.  End it.  And not in a satisfactory way.

Such was the case with The Story of Edgar Sawtelle by David Wroblewski.  Very engrossing, for the most part, but I read the last page feeling a sense of loss.  Like the story wasn't quite done.  I guess the sense of loss came from the loss of the 4 days it took me to read it. Not satisfying at all.

I just paged over to Amazon. com to read some of the reader reviews, and most of them are pretty much the same.  "Little Angie" summed it up pretty well:  Sometimes a book just has the wrong ending, not a sad or loose end trailing kind of ending--both of those endings are just fine if they are the right ending for the story, but the wrong ending. 'The Story of Edgar Sawtelle' is a book with the wrong ending, making it a frustrating read....'The Story of Edgar Sawtelle' frustrates so many of us posting on this site because the ending feels so wrong. Could Wroblewski have just gotten tired of telling his story and wanted to be done or perhaps his editor was up against a time crunch and needed to get the book to bookstore shelves quickly? Whatever happened, it's a shame because the characters deserved a proper ending and so did we, the readers.

Do yourself a huge favor, and do not waste your time on this book, unless you thoroughly enjoyed Hamlet, which this book apparently parallels.

On rare occasions, the movie is better than the book...

I went to the movies the other day and in the front row was an old man and with him was his dog. It was a sad funny kind of film, you know the type. In the sad part, the dog cried his eyes out, and in the funny part, the dog laughed its head off. This happened all the way through the movie. After the movie had ended, I decided to go and speak to the man.

"That's the most amazing thing I've seen," I said. "That dog really seemed to enjoy the movie."

The man turned to me and said, "Yeah, it is. He hated the book."

Ten Things Every Dog Owner Should Know

Copied from Wag Reflex.  The original article can be found here.

 

by Bark Busters on September 23, 2008

1. A dog is a dog.
Some people assume their dogs communicate the same way that humans do and, therefore, they try to communicate with dogs the way they would with another person. This is the greatest misconception of many dog owners. Although domesticated for thousands of years, dogs in the wild have always lived in packs. Today, dogs live by the same rules and exhibit many of the same behavioral patterns as their wild ancestors. Therefore, as dog owners, you need to realize dogs have different needs; to effectively train your dog, you must first understand its instinctual pack behavior.
2. All dogs think in terms of the pack.
In the wild, dogs have always lived in packs. They instinctively know that living with others, under the leadership of a dominant member of the pack, enhances their chances for survival. Therefore, pack animals not only want to live with others, but they also are content having leaders who are strong, consistent and fair. As a dog owner, one of your responsibilities is to learn and model these characteristics so that you will be accepted as the pack leader. Thus, your dog will learn to respect and obey you.
3. Dogs don't understand English. To believe your dog fully understands human-based communications is as unreasonable as thinking you know everything your dog is trying to say when it barks. A dog’s communication is limited primarily to barking, growling and other guttural sounds, and they also rely heavily on body language. By understanding how dogs communicate, you will avoid the mistake of telling your dog one thing while your body language and voice sound tells it something completely different.
4. Dogs are not spiteful.
Dog owners often say, “My dog chewed the furniture because I left him home alone.” There are a number of reasons why dogs misbehave, but spite is not one of them. Although many people want to believe that dogs think like humans, dogs do not. They have only two sections to their brain and, therefore, have limited ability to reason. Thus, they cannot disobey out of spite. Knowing the real reasons why dogs misbehave requires understanding how they think and learn. Dogs react in a way that makes sense in their environment. When a dog disobeys, it is usually for one of three reasons: 1) it does not understand what you want, 2) it does not consider you its leader, or 3) it is suffering from some kind of stress or fear. By understanding the true nature of dogs, you will be better prepared to diagnose problems or behaviors of your dog.
5. What makes some dogs aggressive? One of our favorite sayings is, “You can take the dog out of the wild, but you cannot take the wild out of the dog.” This means simply that the dog’s natural instincts are never far below the surface. Sometimes this behavior manifests itself as aggression because a dog will do only what its natural instincts tell it to do unless trained otherwise. The most common cause of aggression is fear of the unknown, that is, whatever the dog cannot understand or does not recognize as normal. A dog’s response to fear is instinctual. When a dog becomes frightened, it will do one of two things: fight or take flight. One breed of dog is not necessarily more aggressive than any other. The diminutive Chihuahua can be just as aggressive as the larger German shepherd. The only real difference is the amount of fear we perceive based on a dog’s size and its ability to cause harm. As dog owners, one of our responsibilities is to condition our dog daily to reinforce dominance (leadership) over the dog. Leadership increases our ability to control and teach our dogs what is and is not acceptable.
6. Body language is the dog's primary mode of communication.
Dogs rely heavily on body language to communicate, and a person’s body language can easily be misinterpreted. If a dog jumps on you and you respond by pushing it down with both hands, the dog may think you want to play, in much the same way it would play with other dogs. When people greet a dog, they often do not consider whether or not the dog actually wants to meet the person.
7. You can teach an old dog new tricks. Although we cannot teach dogs to reason, we can teach them to “think.” Dogs are continuous learners and have good memories. The three things that primarily influence a dog’s behavior are association, instinct and experience. Dogs recall information with associative stimuli, such as similar situations. People cannot explain to a dog—as they would to a child—not to eat food off the floor. The only way for a dog to learn that lesson is for the owner to correct it immediately using voice sounds and body language as soon as the dogs tries to eat the food. By conditioning your dog and effectively showing it what you consider good and bad behavior, you can help any dog change its behavior.
8. Bad behaviors may be natural, but they do not have to be normal.
Most people consider digging, chewing and jumping as unacceptable dog behavior. To dogs, however, these are natural actions. Dogs will do what their instinct tells them unless otherwise trained. To teach a dog what behaviors are and are not acceptable, a dog owner must leverage a dog’s association and experience to directly impact how it behaves. A dog owner needs to associate a dog’s bad behavior with a bad experience, such as a harsh voice tone, and good behavior with a good experience, such as high-pitched praise. In this way, a dog will learn what is acceptable behavior.
9. What is the right way to discipline a dog?
Since dogs cannot reason like humans, they are not deliberately naughty, despite what many people might think. Instead, their behavior is always determined by either instinct or experience. A dog will do only what comes naturally or what it has learned through association; therefore, it is not productive (or even logical) for humans to get angry with a dog. Moreover, physical force is both inappropriate and counterproductive. This includes using your hands for correcting. Since dogs do not have hands, they find that form of discipline to be provocative and threatening. For this reason, dog owners should use their hands as little as possible when training, and when you do, dogs must always associate your hands with gentleness and pleasure. Because dogs learn from association, they will comprehend your message only if it is delivered in a timely manner. A correction must be issued at the precise moment the dog is either contemplating or actually doing something wrong. Sometimes it may be difficult to catch your dog in the act, but you can create situations that will cause a dog to misbehave and then correct it on the spot.
10. Do dogs sense the world differently than humans?
Dogs experience the world nose first. Smell is the most dramatic sensory difference between humans and dogs. Dogs have about 25 times more olfactory (smell) receptors than humans do and can sense odors at concentrations nearly 100 million times lower than humans can. A dog’s sense of smell is also closely linked to taste. A dog is so scent sensitive, it is usually the smell not the taste that will cause a dog to reject food before it even enters its mouth. In contrast, humans have 5 times more tastes as dogs and tend to taste something before deciding if they like it. Also, a dog’s eye lacks certain components found in a human eye. As such, dogs see the world in shades of black, white and gray and have better night vision. Visual acuity also varies by breed. Due to the positioning of their eyes, short-nosed dogs can see things in the distance with more depth perception than longer-nosed breeds. Hearing is also acutely developed in dogs. The distance from which it can hear things is 4 times farther than a human. Dogs’ hearing is also selective: they can sleep beside a blaring TV but wake up as soon as they hear something not related to the TV sound. Dogs process only what they want to hear.
--Connie DuBois, Bark Busters
---------------------
Connie DuBois is a dog behavioral therapist and trainer for Bark Busters Home Dog Training and a regular contributor to Wag Reflex.

The Amazing Skidboot

13 Things You Didn’t Know About Cats

I found this list interesting - copied and pasted from Reader's Digest Online.  Make sure you give credit where credit is due!

1. Nose-to-nose greetings between cats are unusual, as it puts both in a vulnerable position. However, cats who know each other well but have been apart for a while feel safe enough to do this to confirm visual recognition and gain information about how the other cat is, where he has been and what he has been doing.

2. Purring usually indicates contentment, however, a deep purr can also indicate pain. If you know your cat well you will be able to tell the difference in his demeanor.

3. Cats start to purr at one week old and can do so continually as they inhale and exhale.

4. Young cats purr in a monotone, while older ones do so in two to three resonant notes.

5. Scientist still do not know exactly how the purring sound is made, although some believe that it originates in the cardiovascular system rather than the throat.

6. Cats appear to retain their kitten vocal signals to communicate with their owners, but they use and adult repertoire of sound with other cats.

7. Like dogs, cats can also get sick or die from eating chocolate.

8. Cats like to nap rather than sleep but if relaxed enough to enter a deeper sleep, they produce the same brain wave patterns that we do when we dream.

9. Cats blink and narrow their eyes when they accidentally make eye contact. To make friends with an unfamiliar cat, blink and look away when you catch his eyes

10. A cat’s pulse is between 160-240 beats per minute, depending on the age of the cat (the younger he is, the faster the heartbeat.)

11. Cats cannot understand punishment as humans do, they must be praised and rewarded for desired behavior instead.

12. Giving your cat a strip of raw meat everyday to chew on will keep his gums and teeth in good condition. Suitable meats include poultry, rabbit, or beef that has been deboned.

13. If your cat appears to be able to tolerate heat very well this is because the ancestors of cats were originally desert-living animals.

• Republished from:
  

  Essential Cat

Cats Adore, Manipulate Women

***NOTE:  This article was copied and pasted from the Discovery News website.

Cats attach to humans, and particularly women, as social partners, and it's not just for the sake of obtaining food.

 By Jennifer Viegas
Thu Feb 24, 2011 10:15 AM ET

THE GIST

• Relationships between cats and their owners mirror human bonds, especially when the owner is a woman.
• Cats hold some control over when they are fed and handled, functioning very similar to human children in some households.
• While the age, sex and personality of owners affect these relationships, the sex of the cat doesn't seem to matter.

The bond between cats and their owners turns out to be far more intense than imagined, especially for cat aficionado women and their affection reciprocating felines, suggests a new study.

Cats attach to humans, and particularly women, as social partners, and it's not just for the sake of obtaining food, according to the new research, which has been accepted for publication in the journal Behavioural Processes.
The study is the first to show in detail that the dynamics underlying cat-human relationships are nearly identical to human-only bonds, with cats sometimes even becoming a furry "child" in nurturing homes.

"Food is often used as a token of affection, and the ways that cats and humans relate to food are similar in nature to the interactions seen between the human caregiver and the pre-verbal infant," co-author Jon Day, a Waltham Centre for Pet Nutrition researcher, told Discovery News. "Both cat and human infant are, at least in part, in control of when and what they are fed!"
For the study, led by Kurt Kotrschal of the Konrad Lorenz Research Station and the University of Vienna, the researchers videotaped and later analyzed interactions between 41 cats and their owners over lengthy four-part periods. Each and every behavior of both the cat and owner was noted. Owner and cat personalities were also assessed in a separate test. For the cat assessment, the authors placed a stuffed owl toy with large glass eyes on a floor so the feline would encounter it by surprise.
The researchers determined that cats and their owners strongly influenced each other, such that they were each often controlling the other's behaviors. Extroverted women with young, active cats enjoyed the greatest synchronicity, with cats in these relationships only having to use subtle cues, such as a single upright tail move, to signal desire for friendly contact.

While cats have plenty of male admirers, and vice versa, this study and others reveal that women tend to interact with their cats -- be they male or female felines -- more than men do.
"In response, the cats approach female owners more frequently, and initiate contact more frequently (such as jumping on laps) than they do with male owners," co-author Manuela Wedl of the University of Vienna told Discovery News, adding that "female owners have more intense relationships with their cats than do male owners."
Cats also seem to remember kindness and return the favors later. If owners comply with their feline's wishes to interact, then the cat will often comply with the owner's wishes at other times. The cat may also "have an edge in this negotiation," since owners are usually already motivated to establish social contact.

Although there are isolated instances of non-human animals, such as gorillas, bonding with other species, it seems to be mostly unique for humans to engage in social relationships with other animals. In this case with cats, it's for very good reason. Cats could very well be man's -- and woman's -- best friend.
"A relationship between a cat and a human can involve mutual attraction, personality compatibility, ease of interaction, play, affection and social support," co-author Dorothy Gracey of the University of Vienna explained. "A human and a cat can mutually develop complex ritualized interactions that show substantial mutual understanding of each other's inclinations and preferences."
Dennis Turner, a University of Zurich-Irchel animal behaviorist, told Discovery News the he's "very impressed with this study on human-cat interactions, in that it has taken our earlier findings a step higher, using more modern analytical techniques to get at the interplay between cat and human personalities."
Turner, who is also senior editor of The Domestic Cat: The Biology of Its Behaviour (Cambridge University Press), added that he and his colleagues "now have a new dimension to help us understand how these relationships function."

Kotrschal's team is presently involved in a long-term study of man's other well-known animal best friend: dogs.